Join Comenity EasyPay for FREE!

With SoLoyal you can automatically track your West Elm account, including your rewards balance, rewards or points expiration, current status and what is needed to reach your next reward as a member of the Comenity EasyPay loyalty program.

As part of their membership program, West Elm provides many achievable loyalty rewards. Member benefits are separate from membership rewards and are always able to be earned or redeemed based on your activity.

Comenity EasyPay awards its members no status levels. It has a whole suite of benefits that you’ll be able to utilize during your membership.

If there is an annual fee it will be charged after your first West Elm bill closes. Then, you'll pay this fee each year in which the card remains active. Comenity will refund this fee if you close your Account within 30 days of the mailing or delivery date of the statement on which the fee appears. However if you don't cancel the card within that window, the fee is non-refundable.

If you make a payment that gets canceled or returned, Comenity will charge a $25 Returned Payment Fee. This fee is assessed even if the payment is honored after you submit it again.

If you need to make a payment quickly, Comenity may allow you to make an expedited payment over the phone by calling 1-800-695-9478. Making an expedited payment on your Comenity credit card carries a fee of up to $15. You'll be informed of this fee prior to making your payment.

You must pay at least the Minimum Payment each billing period by the Due Date on your statement. You can pay the entire Account balance at any time.

You can pay your entire balance by the due date each month to avoid any interest charges from Comenity. Your payment due date is typically at least 25 days after the close of each billing period. However, if you fail to pay your balance, Comenity will remove this payment grace period until you pay the entire balance on time for two billing periods in a row.