SoLoyal – Terms of Use – Key Points

The following key points of the Terms of Use are only brought for your convenience. These key points do not substitute the full Terms.

• Introduction. “SoLoyal” is a web-app that is your one place for all your loyalty accounts. By downloading the App or by accessing or using the Service in any way, you agree to be bound by these Terms.
• Registration. Use of the Service is available to registered users only. You must provide true and accurate information.
• Acceptable use. You may use the Service for your personal and non-commercial use. These Terms define the acceptable use of the Service and the actions you should avoid while using the Service.
• Your interactions with other users. We do take no part in your interactions with other users, and we are not responsible for how other users interact with you. 
• Age restriction and eligibility. The Service is intended and permitted only for individuals 13 years of age or older. 
• Account termination. We may temporarily or permanently deny, limit, suspend, or terminate your User Account.
• Privacy. We respect your privacy, as further explained in our Privacy Policy.  
• Intellectual property. All rights, title and interest in and to the Service, including all intellectual property rights, are owned by – or licensed to us. When you upload content to the Service, you represent and warrant that you are the rightful owner of all rights to such Content or lawfully licensed by all the rightful owners to upload such content to the Service. 
• Changes to the Service. We may change our Service for several reasons. Changes might prevent you from using the Service for some time. If we plan to make significant changes, or changes that will prevent you from using the Service for a while, we will notify you in advance. 
• Availability of the Service. Interruptions to the operation of our Service are possible, such as due to internet connectivity problems. We try to have the Service always operate properly, but we cannot promise you that it will always be available and free from errors. 
• Guarantee of Conformity. We do our best to make sure that the Service we provide you in line with industry standards. If you believe anything in our Service violates this guarantee, please let us know at [email protected], and we will do our best to fix it. If that’s not possible, we will let you know.
• Disclaimers and limitation of liability. WE ARE NOT RESPONSIBLE FOR ANY DAMAGE THAT MIGHT HAPPEN TO YOU FROM YOUR USE OF THE SERVICE. THIS INCLUDES ANY DAMAGE THAT MIGHT HAPPEN TO YOU FROM YOUR INTERACTIONS WITH OTHER USERS. WE ARE RESPONSBILE IF WE DON’T PROVIDE THE SERVICE WE PROMISED.
• Stopping your use of the Service. If you want to stop using the Service, you can do so at any time by deleting your account. We may block your account on the Service at any time if we believe that your activity on the Service is illegal or does not comply with these Terms, or if we are required by law to do so.
• Governing Law and Jurisdiction. Unless the law says otherwise, these Terms are under the laws of the State of Israel and any disagreements between us will be handled in the courts of the Tel Aviv-Jaffa district in Israel. But if the laws in your place of residence promise you better rights, they will apply. 
• Changes to these Terms. From time to time, we may change these Terms. If we make significant changes, we will update you about those changes. If you don’t agree to the new changes, you can delete your account and stop using the Service. We may occasionally amend these Terms. Your continued use of the Service indicates your consent to the amended terms.

SoLoyal – Terms of Use

INTRODUCTION

Welcome to “SoLoyal”, a web-app (“App” or “Service”) that is your one place for all your loyalty accounts. 

The Service is owned and operated by SoLoyal Ltd. (the “Company”, “we”, “us” and “our”). 

Please carefully read the following terms and conditions (the “Terms” or the “Terms of Use”). By downloading the App or by accessing or using the Service in any way, or by registering as a user of the Service, you agree to be bound by these Terms and you signify that you have read and understood them. If you do not agree to the Terms, you may not use the Service in any way. 

ABOUT THE SERVICE IN A NUTSHELL

SoLoyal is your one place for all your loyalty accounts. Instead of logging into multiple websites and apps, SoLoyal automatically keeps track of all your points, nights, miles, status levels, and rewards from any loyalty program. Using SoLoyal, you can discover and join loyalty programs seamlessly, track and manage reward points automatically, and avoid sign-up forms and logins to multiple apps.

AGE RESTRICTION AND ELIGIBILITY 

If you are under the age of 13, you may not use the Service in any way. By using, accessing or registering with the Service, you declare that you are 13 years of age or older. 

We reserve the right to terminate an account, if we find that you are younger than the minimum age specified above. We may request additional information to confirm your age at any time.

LICENSE

Subject to these Terms, we hereby grant you a worldwide, limited, revocable, non-exclusive, personal, non-sub-licensable, non-transferable, non-assignable right and license, until the termination or expiration of these Terms or the termination of your Service account, to use the Service through the App in accordance with these Terms, for personal and noncommercial use only.

REGISTRATION AND USER ACCOUNT

Use of the Service is available to registered users only. To use the Service, you’ll need to sign-up and create a personal Service account (“User Account”). 

You are fully accountable for any outcome that may result from your failure to provide true, accurate and complete details when you sign up. You are solely responsible and liable for all activities performed with or through your User Account.

You must submit only true, accurate and complete details. Bear in mind that false, incorrect, or outdated information may prevent you from registering to the Service and impair our ability to provide you with our Service and to contact you.

We will explicitly indicate the fields for mandatory completion. If you do not enter the requisite data in these fields, you will not be able to register with the Service, or to a given loyalty program offered through the Service. We will only use your personal information in accordance with our Privacy Policy which is incorporated by reference to these Terms. 

We reserve the right to request additional information to verify your identity, during the registration process, throughout your use of the Service, or when you submit requests related to your User Account on the Service. If you fail to provide us with the requested information, we reserve the right to suspend or terminate your User Account, pursuant to these Terms.

Once you register to the Service, you may use the Service to keep track of all your points, nights, miles, status levels, and rewards from any loyalty program. To do so, you will be asked for your access credentials to each loyalty program you wish to track. By providing these credentials, you authorize us to access your loyalty program account, fetch the information available there, and present it to you through our Service.

YOU UNDERSTAND AND CONSENT THAT YOUR USE OF EACH LOYALTY PROGRAM IS SUBJECT TO THE TERMS AND CONDITIONS OF THE SPECIFIC PROGRAM NOT THESE TERMS. 

USER ACCOUNT SUSPENSION AND TERMINATION

In addition to any remedies that may be available to us under any applicable law, we may temporarily or permanently deny, limit, suspend, or terminate your User Account, prohibit you from accessing the Service and take technical and legal measures to keep you off the Service, if the Company determines, at its sole discretion that – 

• You have abused your rights to use the Service; or,
• You have breached the Terms; or,
• You have performed any act or omission that violates any applicable law, rules, or regulations; or,
• You have performed any act or omission which is harmful or likely to be harmful to the Company, or any other third party, including other users and providers of the Service; or,
• You used the Service to perform an illegal act, or for the purpose of enabling, facilitating, assisting or inducing the performance of such an act; or,
• You have abandoned your account for more than six (6) months since your last use of the Service; or, 
• You deliberately submitted false information or have failed to comply with our requests for information regarding your identity; or,
• You have transferred your User Account to another person or entity; or,

Upon termination of these Terms or your User Account, for any reason – 

• Your right to use the Service is terminated and you must immediately cease using the Service and uninstall the App from all mobile devices in your possession or control; and,
• We reserve the right (but have no obligation) to delete all your information and account data stored on our servers; and,
• We will not be liable to you or any third party for termination of access to the Service or for deletion of your information or account data.

The following sections shall survive any termination, or expiration of the Terms: User Account Suspension and Termination, Privacy, Intellectual Property, Limitation of Liability, Indemnification, Governing Law & Jurisdiction, General.

ACCEPTABLE USE OF THE SERVICE

The following clauses define the acceptable use of the Service. Subject to the Terms, you may access and use the Service and the features provided through the Service, for your personal and non-commercial purposes only. 

You agree to abide by all applicable laws, regulations, rules, and any usage guidelines that we may convey from time to time. You further agree that you are solely responsible for all acts or omissions associated with your access and use of the Service and the access and use of the Service by anyone on your behalf. When using the Service, you must refrain from – 

• Breaching the Terms or any other applicable rules and instructions that we may convey with respect to the use of the Service; 
• Engaging in any activity that constitutes or encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable law;
• Interfering with, burdening, or disrupting the functionality of the Service; 
• Breaching the security of the Service or identifying any security vulnerabilities in it;
• Circumventing or manipulating the operation or functionality of the Service, or attempting to enable features or functionalities that are otherwise disabled, inaccessible, or undocumented in the Service;
• Using or launching any automated system, including robots, crawlers, and similar applications to collect or compile content from the Service, or in such ways that may impair or disrupt the Service’s functionality;
• Displaying content from the Service, including by any software, feature, gadget, or communication protocol, which alters the content or its design; 
• Impersonating any person or entity, or making any false statement pertaining to your identity, employment, agency or affiliation with any person or entity; or
• Collecting, harvesting, obtaining or processing personal information of or about other users of the Service. 

You may not access or use the Service in order to develop or create a similar or competitive product or service. 

YOU ARE SOLELY RESPONSIBLE FOR THE CONTENT THAT YOU SHARE, DISSEMINATE, TRANSMIT OR OTHERWISE COMMUNICATE THROUGH, OR TO THE SERVICE, OR WHEN USING THE SERVICE, AND FOR THE CONSEQUENCES ASSOCIATED WITH DOING SO. 

Please use discretion when posting content that includes personal information belonging to you or others.

YOU ARE SOLELY LIABLE FOR PROTECTING THIRD PARTIES’ AND YOUR OWN PRIVACY, AND FOR OBTAINING THE PRIOR CONSENT OF INDIVIDUALS’ WHOSE PERSONAL INFORMATION IS INCLUDED IN THE CONTENT YOU POST. WE WILL NOT BEAR LIABILITY FOR ANY DAMAGES THAT MIGHT INCUR YOU OR TO THIRD PARTIES AS A RESULT OF THE PUBLICATION OF PERSONAL INFORMATION.

We do not claim any ownership of content you post. However, you grant us an irrevocable, perpetual, world-wide, royalty-free, sub-licensable and assignable license to use your posted content and make it may be available to all registered users of the Service. 

Without derogating from any of the above, you may not post, provide, or otherwise communicate through or in connection with the Service, any content which – 

• May infringe rights of others, including patents, copyrights, trade secrets, trademarks, a person’s right to privacy or right of publicity; 
• Is false, inaccurate, deceptive, or misleading;
• May include software viruses, spyware, or any other malicious applications; 
• May, through posting, publication, dissemination, or making available, be prohibited by any applicable law, including court orders; 
• May be threatening, abusive, harassing, defamatory, libelous, vulgar, violent, obscene, or racially, ethnically, or otherwise objectionable; 
• May include unsolicited commercial communications (‘spam’), chain letters, or pyramid schemes.

WE MAY EMPLOY TECHNOLOGICAL MEASURES TO DETECT AND PREVENT FRAUDULENT OR ABUSIVE USE OF THE SERVICE. WE MAY SUSPEND OR TERMINATE YOUR USER ACCOUNT OR BLOCK YOUR ACCESS TO AND USE OF THE SERVICE, WITHOUT PRIOR NOTICE AND AT OUR SOLE DISCRETION, IF WE BELIEVE THAT YOU ARE USING THE SERVICE FRAUDULENTLY OR ABUSIVELY.

PRIVACY

We respect your privacy. Our Privacy Policy, which is incorporated to these Terms by reference, explains the privacy practices on the Service.

FEES AND PAYMENTS

At this time, you may access and use the App free-of-charge.

We may, at any time and at our sole discretion, transform a free of charge Service to a fee-based Service, and change any rates and payment terms. If we decide to do so, we will inform you of the fees charged for each Service in advance on the relevant sections in the App. Failing to settle your payments for a Fee-based Service will prevent you from further using the Service, notwithstanding any other remedies available to us under the applicable law. 

INTELLECTUAL PROPERTY

All rights, title and interest in and to the Service (except – as provided below with respect to users’ and third parties’ content), including, without limitation, patents, copyrights, trademarks, trade names, service marks, trade secrets and other intellectual property rights, and any goodwill associated therewith, are owned by, or licensed to the Company. 

Unless otherwise expressly permitted in the Terms, you may not copy, distribute, display or perform publicly, sublicense, decompile, disassemble, reduce to human readable form, execute publicly, make available to the public, adapt, make commercial use, process, compile, translate, sell, lend, rent, reverse engineer, combine with other software, modify or create derivative works of any of the content on the Service, which is subject to intellectual property rights or other proprietary rights, either by yourself or by a third party on your behalf, in any way or by any means, including, but not limited to electronic, mechanical or optical means, without prior written authorization from the Company.

You may not adapt or use otherwise any name, mark or logo that is identical, or confusingly similar to the trademarks, services marks and logos of the Company. You must refrain from any action or omission which may dilute or tarnish our goodwill. 

CHANGES IN THE SERVICE AND DISCONTINUATION

We may change, improve, and adopt new features to the Service, such as by modifying the structure, layout, design, or display, as well as the scope and availability of the Service and the content therein, for the following purposes:

• To improve our services;
• To adapt to new technologies;
• To reflect changes in our agreements with others;
• To comply with legal or other requirements; and
• To prevent misuse of the Service and to enforce these Terms.

Changes to the Service may result in glitches or cause inconvenience of some kind. 

Please note that if we make changes that block or disrupt your ability to access or use the Service, or if we materially change the way in which we offer the Service, we will first provide you with a reasonable prior notice detailing these changes, the effective date of the changes, and your right to withdraw and terminate your relationship with us.

SERVICE SUPPORT, AVAILABILITY AND QUALITY

The availability, quality and functionality of the Service depends on various factors, including software, hardware, communication networks, and the quality of broadband/cellular/WiFi network connectivity, which are provided by third parties, at their responsibility. These factors are not fault-free. 

WE DO NOT WARRANT THAT THE SERVICE WILL OPERATE WITHOUT DISRUPTION, ERRORS OR INTERRUPTIONS, OR THAT IT WILL BE ACCESSIBLE, OR AVAILABLE AT ALL TIMES OR IMMUNE FROM ERRORS, GLITCHES OR UNAUTHORIZED ACCESS. 

You acknowledge that the Service DOES NOT include any designated data back-up services, including with respect to any content or any other data that you upload, allow to be uploaded, use, or that we save on our servers. 

We may, but are not obligated to, offer technical support in connection with your use of the Service, in the format, frequency, scope and scheme that we, at our sole discretion, determine from time to time. You will have no plea, claim or demand against us or our Staff in any matter related to our provision of technical support, or for the lack thereof.

CHANGES TO THE TERMS

From time to time, we may change these Terms, in whole or in part to:

• Reflect modifications in the Service;
• Comply with the applicable law and adopt new regulatory requirements; 
• Prevent abusive use or harm; or 
• Update the Terms where changes are required in light of our experience in communicating with you and other users. 

If we make significant changes to these Terms, we will first provide you with reasonable notice via your email or through the Service. If we make such changes, you may delete your account on the Service. Your continued use of the Service after the effective date of the amended Terms constitutes your consent to the amended Terms.

GUARANTEE OF CONFORMITY

We are committed to providing you with the Service in conformity with the descriptions of the Service we provided to you, with any applicable standards, and as customary in similar industries. We also promise that the Service will possess accessibility, quality, functionality, compatibility, interoperability, and other features, as required by our engagement. 

We will keep you informed of and supplied with updates, including security updates, that are necessary to keep the Service in conformity.

If you find any lack of conformity within the Service, please contact us via email at [email protected], and we will make efforts to cure such lack of conformity within a reasonable time.

Although efforts are made, if we find the lack of conformity unrepairable, considering the required resources and the nature of the Service, you may terminate your agreement with us by deleting your account and ceasing to use the Service. 

DISCLAIMER OF WARRANTY 

THE SERVICE IS PROVIDED FOR USE “AS IS” AND “WITH ALL FAULTS”. WE AND OUR EMPLOYEES OR ANYONE ACTING ON OUR BEHALF DISCLAIM ALL WARRANTIES AND REPRESENTATIONS, EITHER EXPRESS OR IMPLIED, WITH RESPECT TO THE SERVICE, THE APP, YOUR USER ACCOUNT, ANY INTERACTION RELATED TO THE SERVICE AND ANY COMMUNICATION BETWEEN YOU AND THE SERVICE. 

WE AND OUR EMPLOYEES AND ANYONE ACTING ON OUR BEHALF DISCLAIM ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUALITY, RELIABILITY, NON-INFRINGEMENT, TITLE, COMPATIBILITY, PERFORMANCE, AVAILABILITY, SAFETY, SECURITY OR ACCURACY – REGARDING THE SERVICE. YOU ACKNOWLEDGE AND AGREE THAT THE USE OF THE SERVICE IS ENTIRELY, OR AT THE MAXIMUM EXTENT PERMITTED BY THE APPLICABLE LAW, AT YOUR OWN RISK. 

All communications and interactions between you and third parties, including other users and loyalty programs, and all consequences resulting from the above, are strictly between you and such third party. We are not actively involved in those communications, interactions, dealings, engagements, and transactions. We are not liable, do not guarantee and make no representation or judgment as to your interactions with other users, such as to the safety, accuracy, helpfulness, adequacy to your needs, legality, appropriateness, authenticity, validity, truthfulness, and morality.  

LIMITATION OF LIABILITY 

OTHER THAN ANY DETRIMENT CAUSED BY A LACK OF CONFORMITY OR A FAILURE TO SUPPLY AS EXPLAINED ABOVE, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE AND OUR  DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, ADVISORS, CONSULTANTS, SUBCONTRACTORS AND ASSIGNEES (COLLECTIVELY, OUR “STAFF”), SHALL NOT BE LIABLE, FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, EXEMPLARY, STATUTORY, INCIDENTAL OR CONSEQUENTIAL DAMAGE, OR ANY SIMILAR DAMAGE OR LOSS (INCLUDING LOSS OF PROFIT AND LOSS OF DATA), COSTS, EXPENSES AND PAYMENTS, EITHER IN TORT (INCLUDING NEGLIGENCE), CONTRACT, OR IN ANY OTHER FORM OR THEORY OF LIABILITY, ARISING FROM, OR IN CONNECTION WITH THE SERVICE, ITS USE, OR RELIANCE THEREON. WE AND OUR STAFF WILL NOT BE LIABLE TO YOU FOR ANY DAMAGE OR LOSS RESULTING FROM OR IN CONNECTION WITH ANY LOSS OF DATA OR COMMUNICATION PROBLEM.

INDEMNIFICATION

To the maximum extent permitted by law, you agree to indemnify, defend and hold harmless, us and our Staff, at your own expense and immediately after receiving a written notice thereof, from and against any damages, loss, costs and expenses, including attorney’s fees and legal expenses, resulting from any plea, claim, allegation or demand, arising from, or in connection with your use of the Service or any content or Information, or from your breach of the Terms. You are solely responsible for content you provide and communicate through the Service, and for all consequences associated with it.

COMMERCIAL INFORMATION

We may incorporate in the Service advertisements and/or information of commercial nature. The source of such information may originate from us or from third parties. If such information originates from third parties, we cannot guarantee its reliability or accuracy. It is underscored that the advertising of commercial content by the Company does not constitute a recommendation or encouragement to procure the goods or services advertised. We may allow advertisers to use the Service to conduct surveys and/or approach the Service’s users with questions of commercial nature.

LINKS 

The Service may contain links to content published on websites or external sources, provided by third parties. We do not operate or monitor these websites and content. You may find them, or the information and content posted therein, not compatible with your requirements, or you may object to their content, or find such content to be annoying, improper, unlawful or immoral. By linking to a certain website or source, we do not endorse, or sponsor its content, or confirm its accuracy, credibility, authenticity, reliability, validity, integrity, or legality. We assume no responsibility or liability for such third-party websites or content, or their availability. 

TERMINATION OF THESE TERMS

You may, at any time terminate these Terms and your User Account by providing us written notice of termination at [email protected] 

We may block your access to, and terminate these Terms and your use of, the Service, effective immediately, upon sending a notice, if:

• You materially or repeatedly breach these Terms;
• We reasonably believe that your use of the Service causes substantial harm or liability to us or to third parties, e.g., by hacking, spamming, misleading, fishing, and harassing other users; 
• We’re required to do so under the applicable law or a court order.

In other cases, we can terminate these Terms only upon reasonable prior notice to you.

Termination of these Terms will not preclude our continued use of content you made available to us with a license to, or any information posted by you or obtained by us while you used the Service, prior to termination. In any event, our continued use of such materials will be in accordance with our Privacy Policy. 

GOVERNING LAW & JURISDICTION 

Unless otherwise mandated by non-waivable consumer protection law, these Terms shall be governed solely by the laws of the State of Israel without regard to its conflict of law provisions. However, if your national laws in your place of residence provide you with more advantageous rules, such rules shall always prevail, and you can rely on them.

Unless otherwise mandated by non-waivable consumer protection law, the Tel Aviv District Court shall have the sole and exclusive jurisdiction over any claim in connection with the Service or in respect of any matter relating to these Terms. However, if your national law provides that you may always choose to initiate legal proceedings in your country of residence, then that rule prevails.

Notwithstanding the foregoing, any claim by the Company against you pursuant to the indemnity clauses of these Terms may be brought in the court in which the third party claim that is the subject of the indemnity, has been lodged against the Company.

GENERAL

Whenever used in these Terms, the term “Including”, whether capitalized or not, means without limitation to the preceding phrase. All examples and e.g. notations are illustrative, not exhaustive.

These Terms constitute the entire agreement between you and us concerning the subject matter herein and supersede all prior and contemporaneous negotiations and oral representations, agreements and statements. 

No waiver, concession, extension, representation, alteration, addition or derogation from the Terms by us, or pursuant to the Terms, will be effective unless consented to explicitly and executed in writing by our authorized representative. 

Failure on our part to demand performance of any provision in the Terms shall not constitute a waiver of any of our rights under the Terms. 

You may not assign or delegate these Terms or any of your rights, performances, duties or obligations hereunder. Any purported assignment or delegation, in contravention of the above, will be null and void. In the event of a Company merger, acquisition, change of control or the sale of all or substantially all of our equity or assets, we may, upon notice to you and without obtaining your consent, assign and delegate these Terms, in their entirety, including all of our rights, performances, duties, liabilities and obligations contained herein, to a third party. With such assignment, transfer and delegation, we are irrevocably and fully released from all rights, performance, duties, liabilities and obligations under these Terms.

The section headings in the Terms are included for convenience only and shall take no part in the interpretation or construing of the Terms. 

If any provision of the Terms is held to be illegal, invalid, or unenforceable by a competent court, then the provision shall be performed and enforced to the maximum extent permitted by law to reflect as closely as possible, the original intention of that provision, and the remaining provisions of the Terms shall continue to remain in full force and effect. 

CONTACT US

At any time, you may contact us with any question, request, comment, or complaint that you may have with respect to the Service or these Terms, at: [email protected]  or through any of our online contact forms.

Last updated: November 16, 2023.